The community member is experiencing issues with their uptime monitor, receiving a 403 error. They ask if they can whitelist Pulsetic. The comments suggest checking if Pulsetic is on the Cloudflare verified bots list, and if not, they need to get added to it. A Pulsetic representative comments that the community member can add Pulsetic's IP and user agent to Cloudflare and request a whitelist, but Cloudflare is not currently adding new bots. The Pulsetic representative also provides a link to their help article with location information.