Add "Support" on the page and inside the builder/designer
Add "Support" on the page and inside the builder/designer
At a glance
The post suggests creating a basic support page with links to blog articles and a Discord "Support Chat" channel, as users currently lack manuals to learn Webstudio. The comments indicate that the blog and Discord are already linked in the footer, but a community member mentioned that a user they interviewed was unaware of these resources. The community members discuss adding a help icon in the Webstudio builder that leads to the Discord help channel, and updating the landing page footer to include a direct link to the help channel. There is no explicitly marked answer, but the community members seem to be collaborating to improve the discoverability of support resources for Webstudio users.
At the moment users lacks manuals to learn Webstudio. It may make sense to start a basic support page with links from menu and from the builder.
The basic support page could include links to blog Articles about features (create extra category in blog for that) and also link to Discord (maybe even to SOS Channel) we can call it "Support Chat"
In a user interview, the user told me that he don´t know how to get help with Webstudio. I asked if he tried Discord. He said he didnt think about it as a way to get help
