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Updated 4 weeks ago
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cannot open crashed project anymore
cannot open crashed project anymore
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u
u_walk
6 months ago
ยท
hi guys, one of my projects crashed and i cannot open it anymore from the dashboard. any idea how to approach that issue ?
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Bogdan
6 months ago
Do you see any error? Please share the link
u
u_walk
6 months ago
naa no error, when trying to open, the dashboard freezes,
https://apps.webstudio.is/builder/fac548d7-2f9b-4a7e-ad0b-469c442f9778?authToken=7ec32423-8e05-4f71-add8-ffd9673b2ae5&mode=preview
u
u_walk
6 months ago
while working on that proj, i changed vpn, maybe WS didnt like that
u
u_walk
6 months ago
different IP aaaand gone
u
u_walk
6 months ago
proton is what i use
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Bogdan
6 months ago
Anything in devtools console? What browser do you use?
u
u_walk
6 months ago
amm devtools console, i 've never been there, am more of a designer. using firefox
u
u_walk
6 months ago
sry, not so much the dev guy here
u
u_walk
6 months ago
i was working on the desktop app .. not in the browser
u
u_walk
6 months ago
hey bogdan, i have a meeting in 15, can i reach back to you later ?
u
u_walk
6 months ago
thx in advance for dealing with that
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Bogdan
6 months ago
Ah, must be it. Webstudio works only in chromium based browsers at the moment. Chrome, edge, arc
u
u_walk
6 months ago
but working as desktop app, how does the browser come in here ? now webstudio doesnt even open the file anymore. its lost ?
u
u_walk
6 months ago
is there a previous backup anywhere on your server ?
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Bogdan
6 months ago
Nothing should be lost. Im currently on mobile. We will look later today.
u
u_walk
6 months ago
nice, thx
u
u_walk
6 months ago
guys, any news of my crashed project ? could you find anything ?
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Oleg Isonen
6 months ago
Interesting, project doesn't open at all
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Oleg Isonen
6 months ago
No errors in the console
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Oleg Isonen
6 months ago
simply never finishes loading
u
u_walk
6 months ago
exactly, i figure i write it off and start over
u
u_walk
6 months ago
i tried opening with web-app. but doesnt work either
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Oleg Isonen
6 months ago
we found the error, will be fixed asap
u
u_walk
6 months ago
that would be cool
I
Ivan Starkov
6 months ago
The issue has been fixed, everything should be working now. Thank you for your patience.
u
u_walk
6 months ago
thanks for your service. patience is mandatory
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