A community member is using a Ghost signup form snippet that displays correctly on desktop but not on mobile. Other community members request more information, such as the builder share link, published website, and screenshots. The community member provides the requested information, including the builder share link and the published website. They mention that the signup form is not visible on the mobile version, while it works on desktop.
The community members discuss the issue, and one suggests that the "client only" option may need to be enabled. The original poster confirms that enabling this option resolved the issue, but they don't understand why it was needed on mobile and not on desktop.
There is no explicitly marked answer, but the community members collectively work towards resolving the issue by providing suggestions and troubleshooting steps.
sorry I am a beginner so I just did not think I would need to enable it. I just activated it and it seems to work. But I don't understand why it is needed on mobile and not on desktop.
Ok it was working for me. Anyway so this option has to be enabled to make the embed code working correctly am I right ?
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It correcly displays on desktop but not on mobile. Any clue ?","url":"https://help.webstudio.is/cant-display-an-embed-sign-up-form-on-mobile-xqqDTsB9gP7x","identifier":"xqqDTsB9gP7x","publisher":{"@type":"Organization","name":"Webstudio","logo":{"@type":"ImageObject","url":"https://assets.usehall.com/org_01JEYTC8WWMF7N46W9J4J7CFDP/c7f10f06-f934-4e35-b008-431a89254f9f.png"}},"comment":[{"@type":"Comment","text":"Please lead with full reproduction","dateCreated":"2025-03-22T14:55:33.074Z","dateModified":"2025-03-22T14:55:33.074Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/cdd3ed87-53a0-414a-885a-56b7939e412a","name":"Oleg Isonen","identifier":"cdd3ed87-53a0-414a-885a-56b7939e412a","image":"https://cdn.discordapp.com/avatars/469405813048606720/8b66a5882214c63ee6148fcce3ef8e93.webp?size=256"},"commentCount":0,"comment":[],"position":1,"upvoteCount":0},{"@type":"Comment","text":"show us builder share link","dateCreated":"2025-03-22T14:55:40.440Z","dateModified":"2025-03-22T14:55:40.440Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/cdd3ed87-53a0-414a-885a-56b7939e412a","name":"Oleg Isonen","identifier":"cdd3ed87-53a0-414a-885a-56b7939e412a","image":"https://cdn.discordapp.com/avatars/469405813048606720/8b66a5882214c63ee6148fcce3ef8e93.webp?size=256"},"commentCount":0,"comment":[],"position":2,"upvoteCount":0},{"@type":"Comment","text":"show us published website","dateCreated":"2025-03-22T14:55:44.027Z","dateModified":"2025-03-22T14:55:44.027Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/cdd3ed87-53a0-414a-885a-56b7939e412a","name":"Oleg Isonen","identifier":"cdd3ed87-53a0-414a-885a-56b7939e412a","image":"https://cdn.discordapp.com/avatars/469405813048606720/8b66a5882214c63ee6148fcce3ef8e93.webp?size=256"},"commentCount":0,"comment":[],"position":3,"upvoteCount":0},{"@type":"Comment","text":"show us screenshot what you see","dateCreated":"2025-03-22T14:55:48.870Z","dateModified":"2025-03-22T14:55:48.870Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/cdd3ed87-53a0-414a-885a-56b7939e412a","name":"Oleg Isonen","identifier":"cdd3ed87-53a0-414a-885a-56b7939e412a","image":"https://cdn.discordapp.com/avatars/469405813048606720/8b66a5882214c63ee6148fcce3ef8e93.webp?size=256"},"commentCount":0,"comment":[],"position":4,"upvoteCount":0},{"@type":"Comment","text":"explain what is expected and what is not","dateCreated":"2025-03-22T14:56:00.507Z","dateModified":"2025-03-22T14:56:00.507Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/cdd3ed87-53a0-414a-885a-56b7939e412a","name":"Oleg Isonen","identifier":"cdd3ed87-53a0-414a-885a-56b7939e412a","image":"https://cdn.discordapp.com/avatars/469405813048606720/8b66a5882214c63ee6148fcce3ef8e93.webp?size=256"},"commentCount":0,"comment":[],"position":5,"upvoteCount":0},{"@type":"Comment","text":"ok I do that after my work session thank you","dateCreated":"2025-03-22T14:56:17.191Z","dateModified":"2025-03-22T14:56:17.191Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/b667bb89-8eb9-4340-b0ab-2f1ca658a794","name":"Bastien","identifier":"b667bb89-8eb9-4340-b0ab-2f1ca658a794","image":"https://cdn.discordapp.com/avatars/568414138649411601/6389707ad64ab237fed910cdace6ce6a.webp?size=256"},"commentCount":0,"comment":[],"position":6,"upvoteCount":0},{"@type":"Comment","text":"builder share link : https://p-2059ecb9-34f0-4ebe-92c8-fc10153e29c8.apps.webstudio.is/?authToken=e101fe0e-1a45-43e6-a75f-295661d84d80&mode=previewpublished website : https://profpilote.com/I can't see the sign up form on mobile version while I can see it on desktop.","dateCreated":"2025-03-22T17:08:53.036Z","dateModified":"2025-03-22T17:14:41.709Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/b667bb89-8eb9-4340-b0ab-2f1ca658a794","name":"Bastien","identifier":"b667bb89-8eb9-4340-b0ab-2f1ca658a794","image":"https://cdn.discordapp.com/avatars/568414138649411601/6389707ad64ab237fed910cdace6ce6a.webp?size=256"},"commentCount":0,"comment":[],"position":7,"upvoteCount":0},{"@type":"Comment","text":"Share link is under button share","dateCreated":"2025-03-22T17:12:45.237Z","dateModified":"2025-03-22T17:12:45.237Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/cdd3ed87-53a0-414a-885a-56b7939e412a","name":"Oleg Isonen","identifier":"cdd3ed87-53a0-414a-885a-56b7939e412a","image":"https://cdn.discordapp.com/avatars/469405813048606720/8b66a5882214c63ee6148fcce3ef8e93.webp?size=256"},"commentCount":0,"comment":[],"position":8,"upvoteCount":0},{"@type":"Comment","text":"sorry : https://p-2059ecb9-34f0-4ebe-92c8-fc10153e29c8.apps.webstudio.is/?authToken=e101fe0e-1a45-43e6-a75f-295661d84d80&mode=preview","dateCreated":"2025-03-22T17:14:47.404Z","dateModified":"2025-03-22T17:14:47.404Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/b667bb89-8eb9-4340-b0ab-2f1ca658a794","name":"Bastien","identifier":"b667bb89-8eb9-4340-b0ab-2f1ca658a794","image":"https://cdn.discordapp.com/avatars/568414138649411601/6389707ad64ab237fed910cdace6ce6a.webp?size=256"},"commentCount":0,"comment":[],"position":9,"upvoteCount":0},{"@type":"Comment","text":"client only is not enabled, why?","dateCreated":"2025-03-23T22:27:59.821Z","dateModified":"2025-03-23T22:28:00.210Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/cdd3ed87-53a0-414a-885a-56b7939e412a","name":"Oleg Isonen","identifier":"cdd3ed87-53a0-414a-885a-56b7939e412a","image":"https://cdn.discordapp.com/avatars/469405813048606720/8b66a5882214c63ee6148fcce3ef8e93.webp?size=256"},"commentCount":0,"comment":[],"position":10,"upvoteCount":0},{"@type":"Comment","text":"sorry I am a beginner so I just did not think I would need to enable it. I just activated it and it seems to work. But I don't understand why it is needed on mobile and not on desktop.","dateCreated":"2025-03-24T09:38:45.064Z","dateModified":"2025-03-24T09:38:45.064Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/b667bb89-8eb9-4340-b0ab-2f1ca658a794","name":"Bastien","identifier":"b667bb89-8eb9-4340-b0ab-2f1ca658a794","image":"https://cdn.discordapp.com/avatars/568414138649411601/6389707ad64ab237fed910cdace6ce6a.webp?size=256"},"commentCount":0,"comment":[],"position":11,"upvoteCount":0},{"@type":"Comment","text":"It's the same on desktop for me","dateCreated":"2025-03-24T10:52:20.810Z","dateModified":"2025-03-24T10:52:20.810Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/cdd3ed87-53a0-414a-885a-56b7939e412a","name":"Oleg Isonen","identifier":"cdd3ed87-53a0-414a-885a-56b7939e412a","image":"https://cdn.discordapp.com/avatars/469405813048606720/8b66a5882214c63ee6148fcce3ef8e93.webp?size=256"},"commentCount":0,"comment":[],"position":12,"upvoteCount":0},{"@type":"Comment","text":"You mean that it did not work on your desktop either ?","dateCreated":"2025-03-24T15:11:21.140Z","dateModified":"2025-03-24T15:11:21.140Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/b667bb89-8eb9-4340-b0ab-2f1ca658a794","name":"Bastien","identifier":"b667bb89-8eb9-4340-b0ab-2f1ca658a794","image":"https://cdn.discordapp.com/avatars/568414138649411601/6389707ad64ab237fed910cdace6ce6a.webp?size=256"},"commentCount":0,"comment":[],"position":13,"upvoteCount":0},{"@type":"Comment","text":"yes","dateCreated":"2025-03-24T15:16:36.186Z","dateModified":"2025-03-24T15:16:36.186Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/cdd3ed87-53a0-414a-885a-56b7939e412a","name":"Oleg Isonen","identifier":"cdd3ed87-53a0-414a-885a-56b7939e412a","image":"https://cdn.discordapp.com/avatars/469405813048606720/8b66a5882214c63ee6148fcce3ef8e93.webp?size=256"},"commentCount":0,"comment":[],"position":14,"upvoteCount":0},{"@type":"Comment","text":"Ok it was working for me. Anyway so this option has to be enabled to make the embed code working correctly am I right ?","dateCreated":"2025-03-24T15:53:21.370Z","dateModified":"2025-03-24T15:53:21.370Z","author":{"@type":"Person","url":"https://help.webstudio.is/members/b667bb89-8eb9-4340-b0ab-2f1ca658a794","name":"Bastien","identifier":"b667bb89-8eb9-4340-b0ab-2f1ca658a794","image":"https://cdn.discordapp.com/avatars/568414138649411601/6389707ad64ab237fed910cdace6ce6a.webp?size=256"},"commentCount":0,"comment":[],"position":15,"upvoteCount":0}],"author":{"@type":"Person","url":"https://help.webstudio.is/members/b667bb89-8eb9-4340-b0ab-2f1ca658a794","name":"Bastien","identifier":"b667bb89-8eb9-4340-b0ab-2f1ca658a794","image":"https://cdn.discordapp.com/avatars/568414138649411601/6389707ad64ab237fed910cdace6ce6a.webp?size=256"},"interactionStatistic":{"@type":"InteractionCounter","interactionType":{"@type":"LikeAction"},"userInteractionCount":0}}]
