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Updated 2 months ago

Contacting Customer Service Regarding Promotional Code Issue

At a glance

The community member is having issues with a promotional code that is not working at checkout, preventing them from purchasing a subscription. Another community member suggests to "dm me", which could be an offer to help with the issue, but there is no explicitly marked answer.

Hi, who can i contact regarding issues with purchasing? I'm trying to use a promotional code that was emailed to me, but the code is failing at checkout -- thus i cannot buy a subscription
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