The community member is experiencing an issue with adding a custom domain to their website, where the CNAME record is being blocked with a "Cross-User Banned" error. The issue seems to be related to Cloudflare. The community member suggests using A records as a potential solution and provides a link to an external resource with more information on the error.
The comments indicate that there is no explicitly marked answer, and the community members are asking if an AI answer is available and wondering why they don't see one.