Hello, How can I request a refund and cancelation of my purchase?
Hello, How can I request a refund and cancelation of my purchase?
At a glance
The community member has sent an email but has not received a response yet. They are unsure whether they should wait or do something else, as the website mentions they can contact the team through Discord. In the comments, another community member asks how long the original poster has waited for a response, and the original poster replies that it has only been about an hour since they sent the email. They mention that they expected some automatic response to confirm their email was received, and they looked at the website to make sure they sent the email to the right place, where they saw a link to the Discord server for support.
I've sent an email but there's no response yet and I'm not sure, should I just wait or do something else? Because on the website it says that I can contact the team through Discord.
Not long actually, just expect some automatic response to know my email has been received. It's been an hour since I've sent the email. Sorry if I came here too fast or something, just looked at the website to make sure I sent my email to the right place, then I saw there in the fqa a link for the Discord server to get support.
