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Updated 4 months ago

Hello, Webstudio Team,I’m unable to verify my

At a glance

A community member is unable to verify their domain hosted on Namecheap, encountering an error message about the CNAME configuration not being accepted. They have tried configuring the CNAME and TXT records both manually and automatically, but the system does not accept adding "@" or "www" or leaving the zone name field empty.

In the comments, another community member suggests referring to the Webstudio documentation on domain issues. Another community member switches their DNS provider from Namecheap to Cloudflare, and reports that the issue is resolved after the CNAME propagation. The original poster confirms that the issue is now resolved, thanking the community member who provided the solution.

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Hello, Webstudio Team,

I’m unable to verify my domain hosted on Namecheap. I’ve tried multiple times since last night, but without success.

I’ve attempted to configure the CNAME and TXT records both manually and automatically, but I keep encountering the following error message: "Custom hostname does not CNAME to this zone."

It seems the issue lies with the CNAME configuration. The system doesn’t accept adding "@" or "www" or leaving the zone name field empty.

Could someone please advise me on how to resolve this issue?

Thank you in advance!
J
J
6 comments
Wait it doesnt accept www?

Even if you manually configure it?
It doesn't even configuring it manually.
I just switched my DNS provider from Namecheap to Cloudflare. According to Cloudflare, everything is fine and just awaiting the CNAME propagation.😃
It works perfect now. Thank you @John Siciliano
Nice Cloudflare is the way to go for a gazillion reasons
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