How to reach not collected email adresses from forms.

At a glance

The community member created a form using a YouTube tutorial, but the form did not include a field for the sender's email address. As a result, the emails received through the form come from a generic email address, (domain)@webstudio.email, and do not contain the sender's email address. The community member needs to contact the people who submitted the form, but cannot retrieve their email addresses. The comments indicate that the information the community member is looking for is not captured because the form fields do not have a name property. There is no explicitly marked answer in the comments.

AAndrew

I have made a form using a tutorial on youtube that didnt mention puting name in properties. I did recieve messages using this form, but the email comes from (domain)@webstudio.email and it didnt include the email adress of the sender. Is there any way to retrieve it? the information must be somewhere because the email got sent trough the email adress. i need to contact the people, please help. thank you in advance, andrew

2 comments

JJohn Siciliano

Hey that info isn't captured. Only form fields that have a name do so unfortunately the data you are looking for doesn't exist

OOleg Isonen

Its unclear to me how your form looks like because you didn't share it, but from reading this, it seems like you didn't add any fields for your users to add their email so you can contact them.

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How to reach not collected email adresses from forms.