A community member purchased and activated a product, but they are now unable to connect their GitHub and Gmail accounts to it. The community member has access to the email account used for activation, but the product was activated using a password and email, not through Gmail. One of the comments indicates that an answer was provided in a direct message, but there is no explicitly marked answer in the provided information.
I bought it on Appsumo. Activated it. Got the password and email. I even have access to the email through gmail. But it was activated by password and email - not gmail. Now there are only github and gmail accounts - that I can't connect to.