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Updated 2 months ago

Integrating Form Submissions Across Projects

Integrating Form Submissions Across Projects

At a glance

The community member is looking for an alternative to the webhook form in Webstudio, as they are having issues with it not working when they remove the "-test" from the webhook URL. They suggest integrating the ability to send emails or post notifications to chat apps like Mattermost, Discord, or Slack directly from the form submissions, to avoid the need for constant testing and troubleshooting.

The comments indicate that the webhook form is designed to send emails by default, but the community member is not receiving the emails from Webstudio, only from their external n8n workflow. After some troubleshooting, they discover that the issue was due to using the same webhook path in multiple workflows, and once they changed the path, the webhook form started working as expected.

The community members provide clarification that the normal form in Webstudio is for different purposes and does not have the same email and notification functionality as the webhook form. The answer is that creating a new webhook form without any hooks should work as expected.

Useful resources

RRonald from 360Creators

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Hey good morning guys! 😁

It'd be nice if there's something else than a webhook form. For some reason I use n8n and with a webhook-test and I can get it to work, but as soon as I remove -test it doesn't anymore. Might have missed some opportunities the last couple of weeks.

What if there's some sort of integration like providing the SMTP info for sending out the email, or logging into mattermost/discord/slack to provide that submitted form response for any form over all webstudio projects and/or specific to a project.

This would remove the headache of testing all forms all the time and figuring out something doesn't work. And iti would decrease the amount of point of failures.

O

R

22 comments

This raises several questions

What do you mean it doesn't work. What are the steps. What is this -test deletion. Not clear at all

RRonald from 360Creators

Allright 😀

Second question is if you want it directly by email why don't you use webhook Form without external hooks?

That's literally what it does - sends you an email

RRonald from 360Creators

Second question. It doesn't mention that it will send an email.

Attachment

All chats notifications can go through a webhook. There needs to be some backend that does all the installing of chats. We def. can't do it

RRonald from 360Creators

I thought that it might, but got confused

Webhook form

Seems like we don't mention this in the tooltip and we could be, full doc is mentioning it https://docs.webstudio.is/university/core-components/webhook-form

Maybe there is some ready to go backend or maybe even n8n that already knows how to send to any chat but in the end it still has to go through webhook

Now the question is what do you mean by not working. This MUST work.

RRonald from 360Creators

I've created both a regular form and webhook form, both not working. Still troubleshooting.

I've added my email to the project settings.

And normal form for email as you mentioned doesn't have initial/success/error states like the webhook form does.

Doing this now myself.

And normal form for email as you mentioned doesn't have initial/success/error states like the webhook form does.

Misunderstanding, normal form doesn't send emails. I was talking about webhook form

For webhook form the default is to send an email

Normal form is for entirely different purposes

Created and published webhook form. It works.

RRonald from 360Creators

I figured what I did wrong. I used the same path for the webhook in a different workflow in n8n. Changed the path to something unique and it worked. 🙈

However you mention that the webhook form default is to send an email, I only get that email from my n8n workflow, not from webstudio. I remember that I used to receive that, but at this time not. Not too important to me at this point anymore, but wanted to let you know that.

create a new webhook form without any hooks and try it, it must work

RRonald from 360Creators

Okay will try now

RRonald from 360Creators

Ahh perfect. I understand it now. Thanks for the clarification.

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