Issue with CNAME DNS

Question

Hi everyoneI'm trying to publish my customer website and i'm struggling with DNS....I've followed the documentation, i wasn't able to put a CNAME on root (RRPEC conflict on DNS console, they also got their emails configured there) so i've put it on www and it works like a charm.Online support suggests that i redirect using a A redirection for the root, do you have any IP i could use ?

Antoine · Answer

And i have a new issue ...

Antoine · Answer

i've tried again to CNAME on root as support said, and failed

Antoine · Answer

So i get back to CNAME to www, everything seems correct on webstudio side

Antoine · Answer

but when i tried to access the website i got DNS_PROBE_FINISHED_NXDOMAIN

Antoine · Answer

Maybe some propagation issue

tom · Answer

how did you try to access the site?

tom · Answer

You should direct root domain to www, if you use CNAME on www

Oleg Isonen · Answer

@Antoine its hard to understand your problem, you need to fully describe with screenshots and links everything you have done.

Antoine · Answer

Ok i've fixed some issue (ok it was just propagation time ;))

Antoine · Answer

I've successfully published my website to www

Antoine · Answer

I want to redirect root to www on DNS side

Antoine · Answer

and my DNS provider support ask for a A entry on root to host of www (so webstudio i guess), and they require an IP address to do so

Oleg Isonen · Answer

You have 2 options:redirect root to www - they don't need A record for thissetup a cloudflare account and use cloudflare's nameserver

Oleg Isonen · Answer

I both cases they don't need an A record. There is no A record. Cloudflare is a cloud, not a single server.

Oleg Isonen · Answer

Basically there are dozens of IPs used by cloudflare all over the globe, so there is no way to choose one.

Antoine · Answer

Ok that's what i thought... they're stucked in stone age... I'll try to figure it out, and check with cloudfare if needed (but my customer also got all its email configured there...)

Oleg Isonen · Answer

they're stucked in stone age yep, change to cloudflare if you can entirely, if not just use cloudflare's nameserver, then you can forget about your registrar and do everything in cloudflare for $0

Antoine · Answer

and i'm setting up my client on cloudflare 😉

Antoine · Answer

Ooo that's great to use tools from modern age 😉

Antoine · Answer

still got an issue with the root to www redirection, i've created the redirection rules but the A record mentioned make the "custom hostname does not CNAME to this zone."

Antoine · Answer

Cloudflare rocks 😉

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Issue with CNAME DNS