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Updated 3 months ago

LTD not accessible

At a glance

The community member purchased an LTD (Limited Liability Company) via Rockethup, but can no longer access it because the domain has changed. The community members discuss the issue, where it is revealed that the email address has changed from [email protected] to [email protected], and the community member can only log in via Google, preventing access. The community members suggest the community member should send proof of ownership of the account with the old email address and the new email address to the support team at [email protected] to resolve the issue.

Hi, I purchased a LTD via Rockethup that I cannot access anymore as we changed or domain
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8 comments
Do you mean the email is changed?
I was on tom.mc@atoro.co and now it is tom.mc@atoro.io but as I can only login via Google I can't access
Do you have access to old email?
yes emails are redirected to tom.mc@atoro.io
Can you send an email to support@webstudio.is from that old domain?
I don't think I can do that
Send a proof of ownership of your account with that email and the email you want us to change it to to support@webstudio.is

In the end we need to know that you are the owner.
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