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Updated 5 months ago

Not able to add domain

At a glance

The community member is experiencing issues when trying to add a custom domain to their service. They are getting an error when trying to configure the domain automatically, and are also encountering issues when trying to manually add a CNAME or TXT record. The IONOS service does not allow the use of '@' for the CNAME or '__webstudio_is' for the TXT record. Another community member has mentioned a similar issue with GoDaddy.

Useful resources
When trying to add custom domain and click configure automatically I'm getting the following error (see attached img). Please note: I already added this domain earlier using the same approach but now it does not work. When trying to do it manually I'm getting error when trying to add cname and/or txt. IONOS doens't let me to use '@' (cname) neither '__webstudio_is' (txt) as name.
Do someone experiencing the same issue?

Thanks πŸ˜„
Attachment
Screenshot_2024-09-10_102422.png
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