what I have seen so far when people claim loosing something is that they create a bunch of copies and then click on a wrong copy
so far we have not had a single instance of loosing data
I've duplicated pages from Home and update slugs
i had everything in my project and then nothing, what should i do to make sure my duplicated page is persisted ?
how many projects do you have on your account? did you check them all? did you create copies of that project before?
pls share the project link
no, that's not share link
share link is the link you get when clicking share button
I can see that this project was deleted
and you have another projec tthat is not deleted
you cleearly made 2 project, deleted one, then continued working on the deleted project
deletion is scheduled, its not fully deleted yet
so you hd access to a deleted one because you have the link
Ooo that's weird, i had an old project that i deleted.
do we have any history ? backup ?
there is a published version if you had it published
but we don't restore this manually, because its dangerous to break things
yes but it published only the "old" version
generally its very unlikely that we deleted your pages
i had 4 pages when i've choosed to publish
and then i only got one on the published one (missing some part of my design btw)
i then get to the dashboard to see if i've been missing something, and i've lost my pages
it is, but when i've published i used to have 3 more pages and a menu
so you are saying you had a published site with 4 pages?
nop i had 4 pages in the studio
and only one has been published
let me look into this, in the mean time please check if there was/is another instance of webstudio opened in any tab or separate window or desktop app
btw i've just duplicated a page from my Home Page to test, published the website, then refresh the studio : the page dissapeared
yep, everytime i duplicate a page
if i refresh the studio, the page dissapear
it looks like it is not persisted from the duplicate button 😦
even if i create a new page btw... I'm stuck with only one page (my Home)
do you ahve a yellow cloud?
tried to do this, for me everything works
pls reload and repepat what you did
in that case it explains why it hasn't been saved
and that means you were adding the other pages while builder thought you are offline
value.scopeInstanceId is undefined
for some reason I don't see that error over your shared link, but @Ivan Starkov will know more
Ok i won't work on this project before the builder stay online
(tool is great so it will be a pretty quick re-do)
we are looking into it, the project is in a state where it won't sync because of bad data, we need to find the problem, please don't change it
ok i won't touch it anymore 😉 let me know
did you copy stuff from some template? if yes from which one?
i did, i've used marketing template
and added some navbar from creative libraries sections
Please reload and try again. We landed a fix.
It's working ! Thanks guys !
I've been able to publish also
Some re-do and i'd be good 😉
Great support there ! I appreciate !
