The community member has spoken to Searchatlas support and they said something is blocking their onpage crawler. The community member is asking if there is a way to "Whitelist IP" in WS to resolve this issue. The comments suggest that only verified bots by Cloudflare are allowed, and the community member needs to get their bot added to the verified bots list. They have tried using Moz and Semrush, but are still experiencing issues. There is no explicitly marked answer in the comments.