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Updated 6 months ago

Unable to access account

At a glance

The community member recently purchased Pro LTD T2 on November 29, 2024 (Invoice number 2C8F83DE-0001 / Receipt number 2809-7958) and is having trouble linking it to their GitHub account username "lawrence66pei". They do not know how to access the service they purchased and are asking if there is an email they can message to resolve the problem.

In the comments, another community member suggests contacting [email protected] or sending a direct message. Another community member mentions that the purchase was made with one email, but the community member used Google sign-in with another email, which may be the cause of the issue.

LLawrence Pei
Hello, I recently purchased Pro LTD T2, on November 29, 2024.
(Invoice number 2C8F83DE-0001 / Receipt number 2809-7958)
How can I link it to my GitHub Account Username - "lawrence66pei"
At the moment, I do not know how to access my service I have purchased.
Is there an email I can message to to resolve this problem. Thanks.
O
2 comments
OOleg Isonen
yes, support@webstudio.is also can dm me
OOleg Isonen
I already checked, you purchased with one email, but used google sign in with another email
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