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Updated 2 months ago

video error message

At a glance

A community member is trying to add a Vimeo video to their website but is encountering an error message. The video appears where they placed it, but the preview image does not show up and they cannot play the video in the preview or published version. The community member has watched a tutorial and believes they are following the instructions correctly. They also had an issue with posting on Discord, but were able to resolve that. Another community member suggests the issue may be with the share link, as the one provided is only accessible to the original user. The community member then shares a different link, hoping it will provide the necessary access token.

Useful resources
MMarisa

Hi I am trying to add a vimeo video to my site but am getting this error message .....

So the video appears where I put it, but when i toggle on preview image that doesn't appear and in preview or the published version if I try to play it I get this error message. I've watched the how to video and seems I am doing what it says.

Any help appreciated!

On another note although Discord accepted my invite when I tried to post this there it says I don't have permission to post.....

site is published to https://p-1fbde925-7f4d-46c8-bb7a-e4da658c3958.apps.webstudio.is/?pageId=MfiDKPIb1kSYFE1qRjhYs

Thanks in advance,


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3 comments·2 replies
OOleg Isonen
I don't get the problem with permissions, nobody has complained so far, can you dm me please?
MMarisa

sorry Oleg, I can't see how to DM you?

EEmjay
Hi Oleg, I seem to have fixed the discord issue ..... do you have any insight into what is going on with the video? Thanks
OOleg Isonen
No, you need to provide a share link, what you shared is only working for you, it has no access token