Webhook Form 'Sorry, something went wrong.' error when trying to send data to Mailchimp.

Question

Hello, I'm trying to use a form styled in Webstudio to send data to a Mailchimp newsletter database. I've used the Webhook form, and taken the Action from the Mailchimp form embed, as well as tried to match as many of the form element id's, names, classes (though i think only the ID's matter?) as possible to try and make it work, but I keep getting a 'Sorry, something went wrong.' error when submitting the form.

Could anyone help with what may be the issue? My share link is here: https://p-822a1d3e-d833-4b9c-ac0e-27e076de5ba4.apps.webstudio.is/?authToken=fb714dcc-5874-4772-b8c4-3b12e376eacb&mode=preview
and the staging link is here: https://guestyme-staging.wstd.io/

I'm aware I've added a bunch of probably unnecessary things at this point to try and make it work (like I tried adding 'method="post"' under 'Data Variables' in case that needed to be done manually, but that tried manually) so may be a bit of a mess at current, but also tried it on a fresh form on a fresh page and had the same issue. Don't know if I'm missing some key part of how this works, or am using the wrong method. Sorry if it's a common ask or a dumb issue, first time using Webstudio for a site rather than Webflow! Have already looked at the other threads on this kind of issue and found nothing that fixed it, so hoping someone can look at my exact instance and point out something specific.

Thanks in advance for any help!

Oleg Isonen · Answer

which mailchimp api are you trying to use?

martincrandon · Answer

Hey Oleg! Not using an api in any way, I'm just taking the action URL from an Mailchimp embedded form, which is how i'm currently running it in webflow - is this not the right way to do it in Webstudio?

Oleg Isonen · Answer

you need a webhook url, I don' know what that url is and you probably have a script that was provied along with that html which was doing something to make it work, generally you are trying to hack it instead of looking into how its recommended to be used by mailchimp

Oleg Isonen · Answer

you can as well use the html embed you have in webflow if that's working

Oleg Isonen · Answer

quick searching, first result is this video https://www.youtube.com/watch?v=_46g6MB143I

Oleg Isonen · Answer

it shows how to hack this mailchmp form like you did

Oleg Isonen · Answer

this is def. not something mailchimp is documenting though

martincrandon · Answer

Yes that's the exact method I'm currently using with a different project in Webflow, and seems to be what all guides recommend. This is for a different project but exact same process, and just hoping to use this as my first Webstudio project.

Trying the same method in Webstudio it hasn't seemed to work. Are you saying it should, or that I should be using a different method for it to work? Just unsure what isn't working here that works elsewhere.

If needing a Webhook (which im new to), I'm not sure how to set this up, as creating one for a Form/Audience in Mailchimp requires a Callback URL from the 'app', and I'm unsure where this comes from if it's even available from Webstudio (perhaps not, because It doesn't need to be two-way like i imagine is the case with a database.)

Oleg Isonen · Answer

I am not sure what's going wrong there, I would need to try, will dm you

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Webhook Form 'Sorry, something went wrong.' error when trying to send data to Mailchimp.