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Updated 7 months ago

Webstudio canvas movement issue

At a glance

A community member is having trouble with the canvas functionality in Webstudio, where they can't perform basic up and down movements. They have tried various troubleshooting steps, such as using incognito mode, checking their browser information, and restarting the application and their device. Eventually, the issue was resolved after an iOS update. The community members discussed the problem and provided suggestions, but there is no explicitly marked answer.

Useful resources

FFusatytata

I've been using Webstudio for almost a quarter of a year, and I've gotten used to doing some things even with my eyes closed. But now (with my eyes wide open), I can't perform a basic movement on the canvas—up and down. Neither the touchpad nor the mouse responds. Everything works fine on all other pages and applications.

8 comments

JJohn Siciliano

Great... can you try in incognito first to rule out any extensions

FFusatytata

Thank you, John, but it’s still not working. I appreciate your quick reply, though!

JJohn Siciliano

Can you open this and send me your link https://www.whatsmybrowser.org/

JJohn Siciliano

Additionally, which instance is selected when you can't use the canvas?

JJohn Siciliano

Can you record a video of it too?

FFusatytata

Sorry, I needed to go to bed 🙂

I tried many things, cleaned caches, restarted app and mac and nothing helped. This morning, after ios update, it works again. Thank you for your hospitality 🙏

FFusatytata

And I am re-reading the whole conversation and I have to apologise..The "dumb question" - I misinterpret it completely - I really thought Jeremy was labeling my question as "dumb" that day. I was really tired and that was the last thing I wanted to hear after reporting a bug. The magic of English, sorry for being so hostile in my answer..

JJeremy

haha no worries. Your current interpretation is what I meant. 🙂 You didn't have a dumb question.

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