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Updated 6 months ago

'www' not pointing to 'root' domain

At a glance

The community member has published several websites on Webstudio, some hosted on Cloudflare. They are experiencing an issue where the root domains work as expected, but the www subdomain does not. The community member provides examples of this issue and suspects there might be a global issue. In the comments, another community member suggests that the www subdomain needs to be redirected to the root domain, and provides a link to Cloudflare's documentation on how to do this. The original community member thanks the other member for the helpful information, indicating that the solution worked for them.

Useful resources
Hello everybody. I've looked all over and couldn't find a solution to this issue. Hope someone can help out with actionable advice, or information that will help me understand and accept this new reality πŸ˜„

I have published a few websites on Webstudio, with some domains being hosted on Cloudflare, and others using Cloudflare's name servers and DNS management.

This is true in all cases: root domains work as expected, but www will take you nowhere 😦

Some examples β€” all very much still work in progress, or nothing to see there, but enough to show what I mean:

1) https://davor.fyi/ vs https://www.davor.fyi/
2) https://uxjoy.net/ vs https://www.uxjoy.net/
3) https://sogo.design/ vs https://www.sogo.design/

And finally, I noticed that even https://www.webstudio.is/ isn't working, which makes me suspect there might be some kind of a global issue going on. (screenshot attached)

These are the DNS settings for one of the sites, just to add more context. Nothing else there so no interference should be happening from that end. (screenshot attached)
Attachments
CleanShot_2024-08-25_at_08.37.152x_1.png
CleanShot_2024-08-25_at_08.46.452x.png
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6 comments
And finally, I noticed that even https://www.webstudio.is/ isn't working,

This must be just recently broken
thank you for notifying, we were migrating some logic
generally www is a subdomain, nothing special about it, it needs to be redirected to the root in this case
Generally www subdomains is an ancient artifact from the early internet and nobody really needs it, but some people are old)
Thanks for pointing me in the right direction, @Oleg Isonen. This worked wonderfully πŸ™
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